Following the Covid-19 pandemic, we now have a much smaller team working on a day to day basis. This means we may take a little longer than usual to handle your enquiry. Rather than calling us, you may find it faster to follow the channels provided HERE to ensure your enquiry is handled directly by the correct persons.
If you would like to speak to reception, please call 0151 707 6777.
REPORT A FAULT
To report a maintenance fault or log a maintenance job, please click the button below & fill in the form.
PUMP OUTS
We only take pump out bookings online. We complete pump outs at Liverpool Marina on Thursdays and Salt House Dock on Fridays. Please click below to book.
FUEL
To book fuel, please click below. We complete fuel bookings on Tuesdays. If you need to order fuel outside of these times, please book here and email us to advise of the new date required.
OUT OF HOURS LOCK
Our locks operate between 5am - 10pm. If you require an lock in or our outside of these times, you will need to book here.
CAMPERVAN
We no longer accept campervan bookings over the phone or by email. Please book in online here.
CHANGE BERTH
If you would like to change your berth, please complete the request form here.
RATES / FEES
Our rates are available to view online. To get a quote or berthing price. please click here.
EMERGENCIES
Our office is open Monday - Friday 9am - 5pm and Saturdays 10am - 3pm.
If there is an emergency outside of our working hours or on the weekend please contact the below:
Ged (on site) 07557900649
Mark (off site, local) 07437471745
Chloe (off site) 07711959222
Craig (Head Lockkeeper) 0151 640 0947
If there is a risk of injury or death, please call the emergency services.