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Price Increases

Dear all,

As you will be aware, we are all experiencing the effects of price increases across many areas impacting the business and all of our lives. According to the Bank of England, inflation is expected to rise to 8% in the first half of 2022 and utilities up by 54%.

Whilst we have tried to minimise the impact of these increases on our customers for as long as possible, we must move in line with these increases in order to protect the future of the marina. Although inflation is up 8%, we have been advised to expect our costs to rise by 220% in some areas, therefore it is with regret that we must make some urgent and rather dramatic changes to our pricing structures:

1. From 29th September 2022, please expect electricity to increase from 21.64ppu to within the region of 55ppu. This is subject to increase again in October. We are working with several third parties to agree the best rate possible which will be reflected in the prices we charge. Once we have costs agreed from our suppliers we will update you all again on the exact increase. We will begin stocking £20, £30 & £40 cards in the vending machine.

2. Our berthing will increase by 10% by June 2022. However, if you have a direct debit in place, a 2% discount will be applied bringing your increase down in line with inflation at 8%. Your rates will remain the same until the date of your renewal at which time the new rate will be applied. If your direct debit is cancelled without notice, the 2% will be reapplied. The rates were inflated by 8% from April, so 2% will be applied from June. 10% will not be applied on top of the already increased 8%.

3. Effective immediately, pump-outs will now be £25 each & OOH Locks will be £60.

4. Our diesel continues to change daily and we will be amending the prices as our supplier updates us. We have however reduced our own handling charge from 20% to 15%.

It is important to note that whilst these price increases are unlikely to be well received, we have budgeted to continue making further improvements to the marina which will benefit you all;

1. Over £20,000 will be invested in electrical installations & repairs; ensuring preventative measures are in place ahead of future storms and prompt attention is drawn to any defective security gates.

2. A further £70,000+ will be invested into pontoon and building repairs & maintenance

3. £50,000 is allocated to dredging over the coming year

4. £10,000 will be allocated into staff training, providing our team with up to date legislative, heath & safety training and core operational training.

We want to assure you that we are doing everything we can to minimise the impact of the inevitable price increases and we thank you for your patience and understanding during this turbulent period for us all.

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